Download the software and run the setup.exe file to begin installation.  You will be presented with a standard InstallShield wizard.  Configure the wizard as you like and complete the installation.

Note the download file is about 10MB and will take about 15—20 minutes to download on a 56Kbps modem.

If you are performing an upgrade, please note where your database file is located (e.g. if you have decided to place it on a network drive), then perform an uninstall of the program using the Control Panel ‘Add/Remove Programs’ feature before installing the new version.

Once installation is complete you will find a TeamBuilder icon on your desktop.

When you first start TeamBuilder you will be asked if you wish to create a new database or connect to existing files.  By placing the database files on a network drive you can allow multiple staff members to use the software and share the same database of candidates.  Please see the separate network installation guide for details.

You will require either a hardware key or an internet TeamBuilder account to use the software.

If you have a hardware key ensure it is plugged into your printer port or your USB port depending on the key type.  If you experience any problems with your hardware key please contact the consultant who supplied it to you.

If you wish to use an internet key, you must meet the following conditions:

1. Have an internet account created.  This is created when you download the software for the first time.

2. Activate your account by clicking the link within the email you receive.  This authenticates your email address and is necessary before trying to log-in to TeamBuilder.

3. Set up your personal firewall to allow TeamBuilder to talk to the internet.  It communicates on port 80.

4. Set up your corporate firewall to allow TeamBuilder to talk to the internet.  Since TeamBuilder talks on port 80, this should never be an issue.

If you are experiencing difficulties with using your internet account, the problems are normally either that the account hasn’t been activated or your personal firewall is blocking access.

If you are still having difficulties installing TeamBuilder after reading the guide above, please email support@hallmarksolutions.com or contact us using one of the options on the contact page.